When I finished trading yesterday I have to say that I was so happy to have closed the doors on the day. I still had a couple of hours of work left and it was eleven pm but the trading day was done.
That is the problem with a public facing industry, sometimes the public aren’t great. Well to be more specific sometimes the section of the public that you interact with aren’t great. There is an oft quoted phrase that goes along the lines of
‘everybody brings happiness to this house, some when they enter and some when they leave’
Most of my happiness followed departures yesterday, unfortunately many of those departures turned into returns. It was a day of attempted intimidation, of disrespect and silliness. There was nothing overly nefarious about the people involved but, as some of my regulars noted, they were simply enough to make me preoccupied. This is the problem with opening your home to the public, the term ‘public’ is very broad and, contrary to popular belief, does not always mean that you will enjoy the company that you get. There are people who have a massively different idea of a trip to the pub than your own and people who don’t have the same. ordinary, standards of socially acceptable behaviour.
One very positive thing that comes from this is my regulars who not only pick up on my discomfort but are as keen for these people to leave in order to reclaim ‘our pub’. It is not so long back that many of these people would have turned tail and left but the Plough is now far better established and we know who we are and what we are about. We now turn to each other with a look that says ‘I don’t think that this is the place for them’ whilst still being a genuinely friendly and welcoming pub.